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Waldorf Astoria Spa
1100 Pennsylvania Avenue NW, Washington, DC 20004
Get Directions4.0out of 5
Based on54 reviews
1100 Pennsylvania Avenue NW, Washington, DC 20004
Located in: Waldorf Astoria Washington DC • Northwest Washington
Active Business
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Mentioned in Reviews
Expert Review
Summary
The Waldorf Astoria Spa offers a luxurious setting with mixed reviews on service quality. While many guests praise the elegant facilities and attentive staff, others report disappointing experiences with basic massage services and communication issues. The spa excels in ambiance and amenities but may need improvement in consistency of service delivery and booking organization.
What We Like
- Excellent customer service and professional staff
- Clean and beautifully designed facilities
- Comprehensive locker room amenities
- Warm and inviting ambiance
- Perfect escape from DC hustle
What Could Be Better
- Basic massage techniques lacking pressure
- Inconsistent service quality
- Poor communication and follow-up
- Disorganized booking process
- Some services feel overpriced for quality
Business Hours
All times shown in Eastern Time
Business Local Time: 4:43 PM
Monday
10 AM to 6 PMTuesday
10 AM to 6 PMWednesday
10 AM to 6 PMThursday
10 AM to 6 PMFriday
10 AM to 8 PMSaturdayOpen Now
10 AM to 8 PMSunday
10 AM to 8 PMRatings Distribution
5
3667%
4
36%
3
36%
2
36%
1
917%
Based on 54 reviews
Additional Information
♿Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
🛋️Amenities
- Restroom
👥Crowd
- LGBTQ+ friendly
📅Planning
- Appointment required
- Appointments recommended
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