Review Integrity Policy
Last updated: 3/14/2025
Our Commitment to Truth
We are committed to maintaining the highest standards of review integrity. Our platform adheres to guidelines set by:
- Federal Trade Commission (FTC)
- National Advertising Division (NAD)
- Better Business Bureau (BBB)
- Food and Drug Administration (FDA)
Review Guidelines
All reviews must:
- Be based on genuine experiences
- Include full disclosure of any incentives
- Not contain false or misleading claims
- Comply with medical advertising regulations
- Respect patient privacy and HIPAA guidelines
Health Claims and Medical Treatments
Our policy on health-related content:
- All medical claims must be substantiated by scientific evidence
- Reviews cannot make specific treatment promises
- Appropriate disclaimers must be included
- Personal experiences are clearly labeled as such
- FDA guidelines for medical device and treatment reviews are followed
Review Verification Process
We maintain review integrity through:
- Verification of reviewer identity
- Monitoring for suspicious patterns
- Investigation of reported reviews
- Regular audits of review content
- Removal of violating content
Business Owner Guidelines
Requirements for business owners:
- Cannot offer incentives for positive reviews
- Must disclose any compensation to reviewers
- Cannot suppress negative reviews
- Must respond professionally to feedback
- Must provide accurate business information
Enforcement and Compliance
We maintain integrity through:
- Regular compliance audits
- Investigation of reported violations
- Removal of non-compliant content
- Suspension of violating accounts
- Cooperation with regulatory authorities
Reporting Violations
If you suspect a violation of our review integrity policy, please:
- Use the report button on the review
- Contact our compliance team
- Provide supporting evidence
- Allow time for investigation